Staff and customers at Warkworth War Memorial Library are enjoying their facelift (now that the disruption of the actual work has been completed). Comments range from "fantastic", "open and friendly" and "this has a nice chi".
Of course it can be a bit disconcerting for some people. Some have a slightly puzzled expression on their face as they walk through the door. The sort of "Hmmm, I think something is different here" look that I sometimes exhibit when meeting a friend who may or may not have done something different with her hair, lost tons of weight or added a couple of piercings.
The bottom line is everything is pretty much still the same, including the same friendly staff. The original front counter has disappeared to be replaced by desks and pods which are much easier to manouvre around. The Holds (or requests) shelf is now open to customers who want the option of serving themselves (or we can still help you retrieve your book) and we have two self check machines which the children take great delight in showing their parents how to use (and some of them get a stamp as well).
All returns are now done in the back room. Take a couple of steps forward from where you used to return your books and you find the slot in the wall (or follow the feet, which many children have taken great delight in doing - we are finding some in very strange places).
Come and have a look at the changes for yourself and tell us what you think.
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